Datafox CALL CENTRE
digitization product - zenpbx

Full cycle implementation of the automation tool, that automatically creates tickets on received calls in the Zendesk ticket management system.

Custom software development

Software integration

1. ADMIN INTERFACE Development: Jquery, javascript, HTML

2. BACKEND: SPRING BOOT, MYSQL DATABASE

3. INTEGRATIONS: INNOVAPHONE (SOAP), ZENDESK (REST)

4. BUILT AS HIGHLY CONFIGURABLE THAT ENABLES THE CLIENT TO SELL THIS IS A SERVICE TO HIS CLIENTS